Frequently Asked Questions

How do I buy caps from Pro-Line?
See the link to Sales Divisions for information.

What is the minimum order?
12 pieces with an upcharge or 24 pieces with no upcharge.

Is there an artwork set up fee?
With a 48 piece order we will digitize a custom logo at no charge.
With a 24 pieces order there is no charge for name drops
stock letters, or any artwork found in our art catalog.
Art set up fees may be charged on orders that do not meet above guidelines.

How long will it take to get my caps?
We generally ship caps in 2 to 4 weeks from artwork approval
depending upon the time of year.  New art requires additional time.
We will provide an estimated ship date at the time the order is placed.
Contact customer service at (800) 227-2456 to find out our current production schedule.

Where are your caps made at?
All our custom caps are built in our factory in Fort Worth, Texas.  Made in the USA!
The i10, i70, and i885 are imported blank and decorated in Fort Worth, Texas.

Does it cost more to make the bill, button or eyelets a different color?
No!  All custom caps are built as ordered.  Since we cut and sew your
order you can specify crown, bill, button, eyelet and undervisor colors!

Do you make a cap with front panels different color than the rest of the crown?
Yes!  We call it a pinwheel crown and you can see it here.